4.8 · over 12,000 claims resolved

The airline
owes you
€600|

We file the legal complaint. You just confirm — airlines pay up within weeks.

Free check · no sign-up
EU 261/2004 · Montreal Convention
Official letters from AirClaim Legal
3 yrsstatute of
limitations
14 dairline deadline
by law
No feeuntil you
get paid
Check eligibility — 60 sec
Eurowings · EW456
Delayed +4h
BER
Berlin
06:40
FRA
Frankfurt
14:55
Estimated compensation
€250
EU 261/2004
1
Route
2
Incident
3
Assessment
4
Account
Where did you fly?
From
To
Covers delays, cancellations
up to €600 under EU 261/2004
What happened?
Additional details

Save your claim — we'll draft an official complaint and track the airline's response.

Free · 30 seconds
No obligations
or sign in to dashboard

What you get

Official complaint from AirClaim Legal Services
Legally precise text with regulation citations
Follow-up & NEB escalation if the airline goes silent
Status & deadline tracking in your dashboard
★★★★★
4.8 · 12,000+ claims resolved · No win, no fee
EU 261/2004
€600
The maximum payout for a delay or cancellation on routes over 3,500 km.

This isn't a cap — it's the law. Airlines are required to pay. They just count on you not claiming it.
12,000+
claims processed
through the platform
14 days
legal deadline for the
airline to respond
3 years
statute of limitations —
past flights still count
How it works
Four steps to compensation

No forms, no queues, no calls to the airline — we handle everything.

01
From your first sentence to a ready-to-send letter — minutes, not days.
1
Describe what happened
Write in plain language — AI extracts the flight, route, and incident type without any rigid forms.
2
Legal eligibility check
We match your case against EU 261/2004 and the Montreal Convention and calculate the exact amount.
3
Official complaint letter
A letter from AirClaim Legal Services with a unique case reference, regulation citations, and a 14-day deadline.
4
All the way to the end
No reply? Follow-up goes out, then a formal NEB complaint. You watch the status. We apply the pressure.
Why choose us

The airline industry
bets you won't
fight back.

01

Legal weight

Official letters from a legal entity

Complaints come with our letterhead, a unique REF-XXXXXX case number, and the signature of our legal department. Airlines immediately understand this is not a passenger writing on their own — it changes how quickly they respond.

02

No win, no fee

Pay only when you win

The eligibility check, complaint letter, and follow-ups are all free. We charge a commission only when compensation lands in your account. If we don't win, you pay nothing. No risk, no upfront cost.

03

Automatic escalation

Full escalation without your involvement

If the airline ignores the first letter, a follow-up goes out after 14 days. Still nothing? A formal NEB complaint is filed. You just watch the status in your dashboard. We push until it's resolved.

Legal framework
The regulations we rely on

International law is on your side — we know how to use it.

03
We cite the exact article and compensation amount in every letter we send.
Europe
EU Regulation 261/2004
Applies to flights departing from EU airports, and to EU-carrier flights arriving in the EU. Covers delays of 3+ hours, cancellations, and denied boarding.
€250up to 1,500 km
€400up to 3,500 km
€600over 3,500 km
International
Montreal Convention
Covers international flights between 135 signatory countries. Applies to passenger delays and baggage issues including loss, damage, and delay.
1,288 SDRpassenger delay
1,288 SDRlost or damaged baggage
United Kingdom
UK Regulation 261
UK equivalent of EU 261/2004 post-Brexit. Applies to flights departing from UK airports, regardless of the airline's nationality.
£220up to 1,500 km
£350up to 3,500 km
£520over 3,500 km
FAQ
Frequently asked questions
04
Still have a question? Write us at claims@airclaim.legal
Flights departing from EU airports, and EU-carrier flights arriving in the EU. The delay must be 3+ hours at the destination. Cancellations qualify if the airline notified you less than 14 days in advance.
Airlines are legally required to respond within 14 days. Most cases resolve within 4–8 weeks. If the airline ignores us, we send a follow-up and, if necessary, file a complaint with the national regulator.
The eligibility check and drafting the complaint are completely free. We operate on a no win, no fee basis — we charge a commission only when compensation is successfully received.
Airlines frequently abuse this clause. Technical malfunctions do not qualify as extraordinary circumstances. We analyse the reason given and, if necessary, escalate to the NEB or pursue legal action.
Yes. Under EU 261/2004, the statute of limitations ranges from 2 to 6 years depending on the country. In most European jurisdictions you have several years to file a claim.
No. Once your case is created, all correspondence goes out under our name. You just upload your documents — booking confirmation and boarding pass — and monitor the status in your dashboard.
Flight delayed?
That's not your problem.
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